Terms and Conditions for RK Candleworks
Last updated: September 22, 2024
Welcome to RK Candleworks! These Terms and Conditions (“Terms”) outline the rules and regulations for using our website and purchasing products from us. By accessing this website (rkcandleworks.com), you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not continue to use our site or purchase our products.
1. Introduction
RK Candleworks operates this website and sells handcrafted candles online. These Terms govern your use of our website and any transactions made through it. Please read these Terms carefully before using our website.
2. Eligibility
To purchase products from RK Candleworks, you must be at least 18 years old or have parental/guardian permission to use the website. By purchasing from us, you confirm that you meet these requirements.
3. Orders and Payment
- Placing Orders: By placing an order on our website, you are making an offer to purchase the products selected. We reserve the right to accept or reject any orders.
- Payment: All payments are processed securely through the methods provided on our site. Prices listed are in the currency displayed at checkout and are subject to change without notice.
- Order Confirmation: Once an order is placed, you will receive an email confirmation. If any product is out of stock or unavailable, we will notify you as soon as possible.
4. Shipping and Delivery
- Shipping: We ship orders within the timeframes provided at checkout. Shipping times may vary based on your location and external factors.
- Delivery: We are not responsible for delays caused by shipping carriers or customs processes.
- Risk of Loss: The risk of loss passes to you once the product is shipped. If a product arrives damaged, please contact us within 7 days for assistance.
5. Returns and Refunds
- Returns: We accept returns within 14 days of delivery for products that are unused and in their original condition. Customers are responsible for return shipping costs unless the product is defective.
- Refunds: Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method.
- Exchanges: We only replace items if they are defective or damaged. If you need to exchange a product, contact us at rkcandlework@gmail.com.
6. Product Information
We strive to provide accurate descriptions and images of our products. However, due to the handmade nature of our candles, slight variations in appearance, scent, and color may occur.
7. Intellectual Property
All content on rkcandleworks.com, including text, images, and logos, is the intellectual property of RK Candleworks or its content suppliers. You may not reproduce, distribute, or use any content from our website without prior written consent from us.
8. User Conduct
By using our website, you agree to:
- Refrain from using the site for any unlawful or harmful activity.
- Not engage in any activity that could harm or disrupt the functionality of the website.
- Provide accurate information when making a purchase or creating an account.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by RK Candleworks. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to read the terms and conditions of any third-party sites you visit.
10. Limitation of Liability
RK Candleworks is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. We do not guarantee that the site will be error-free or uninterrupted.
11. Indemnification
You agree to indemnify and hold harmless RK Candleworks and its affiliates from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
12. Governing Law
These Terms and your use of our website are governed by and construed in accordance with the laws of the country or state in which RK Candleworks operates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
13. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. By continuing to use the website, you agree to the updated Terms.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at:
Email: rkcandlework@gmail.com
Website: rkcandleworks.com